CA

CA ARCserve Backup Client Agents and Enterprise Options Readme

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1.0  Welcome

2.0  CA ARCserve Backup File System Agents Release Levels

3.0  Operating System Support
3.1  Supported Operating Systems for the Client Agent for UNIX
3.2  Supported Operating Systems for the Client Agent for Linux
3.3  Supported Operating Systems for the Client Agent for Mainframe on Linux OS/390
3.4  Supported Operating Systems for the Client Agent for NetWare
3.5  Supported Operating Systems for the Client Agent for Mac OS X (Supported on Windows Only)
3.6  Supported Operating Systems for the Client Agent for OpenVMS (Supported on Windows Only)
3.7  Supported Operating Systems for the Agent for Oracle (UNIX)
3.8  Supported Operating Systems for the Agent for Oracle (Linux)
3.9  Supported Operating Systems for the Enterprise Option for AS400

4.0  System Requirements
4.1  System Requirements for the Client Agent for UNIX
4.2  System Requirements for the Client Agent for Linux  
4.3  System Requirements for the Client Agent for Mainframe on Linux OS/390
4.4  System Requirements for the Client Agent for NetWare
4.5  System Requirements for the Client Agent for Mac OS X (Supported on Windows Only)
4.6  TCPIP Stacks Requirements for the Client Agent for OpenVMS (Supported on Windows Only)
4.7  System Requirements for the Agent for Oracle on UNIX Platforms
4.8  System Requirements for the Agent for Oracle on Linux Platforms
4.9  System Requirements for the Enterprise Option for AS400

5.0  Installation Considerations
5.1  Installation Considerations for the Client Agents

6.0  General Considerations
6.1  General Considerations for the Agent for Oracle on UNIX Platforms
6.2  General Considerations for the Agent for Oracle on Linux Platforms

7.0  Known Issues
7.1  Known Issues for the Agent for Oracle on UNIX and Linux Platforms
7.2  Known Issues for the Client Agent for NetWare
7.3  Known Issues for the Client Agent for OpenVMS
7.4  Known Issues for the Enterprise Option for AS/400

8.0  Language Certifications for CA ARCserve Backup

9.0  Contact CA

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1.0  Welcome

Welcome to the CA ARCserve Backup r12.5 Client Agents
Readme. This readme file contains information including
minimum operating system and hardware requirements for the
CA ARCserve Backup components included on this installation
media. You can also find detailed information that explains
known technical problems and workarounds, including any
unique situations.

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2.0  CA ARCserve Backup File System Agents Release Levels

File system agents let you protect the files that reside on
computers running various operating systems. 

The table that follows identifies the file system agents
that are packaged with this release of CA ARCserve Backup,
and the release level of each agent:

======================================================================
File System Agent                             Release Level
======================================================================
CA ARCserve Backup Client Agent for UNIX      r12.5
--------------------------------------------- ------------------------
CA ARCserve Backup Client Agent for Linux     r12.5
--------------------------------------------- ------------------------
CA ARCserve Backup Client Agent for Mainframe r12.5
Linux OS/390
--------------------------------------------- ------------------------
CA ARCserve Backup Client Agent for Windows   r12.5
--------------------------------------------- ------------------------
BrightStor ARCserve Backup Client Agent for   r11.1 SP3
NetWare
--------------------------------------------- ------------------------
CA ARCserve Backup Client Agent for Mac OS X  r12.5
(Supported on Windows Only)
--------------------------------------------- ------------------------
BrightStor ARCserve Backup Client Agent for   r11.5 SP3
OpenVMS (Supported on Windows Only)
--------------------------------------------- ------------------------
CA ARCserve Backup Agent for Oracle (UNIX)    r12.5
--------------------------------------------- ------------------------
CA ARCserve Backup Agent for Oracle (Linux)   r12.5
--------------------------------------------- ------------------------
BrightStor ARCserve Backup Enterprise Option  r11.5 SP3
for AS400
======================================================================

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3.0  Operating System Support

The following sections provide information about the
supported operating systems for the CA ARCserve Backup
Client Agents.

3.1  Supported Operating Systems for the Client Agent for UNIX

You can install the CA ARCserve Backup Client Agent for
UNIX on the following operating systems:

 *   Solaris 8, 9, and 10 SPARC 

 *   Solaris 9 and 10 (x86 32-bit)

 *   Solaris 10 AMD64

 *   IBM AIX 5L v5.2, v5.3, and v6.1

 *   HP-UX 11.11, and 11.23 PA RISC

 *   HP-UX 11.22 and 11.23 Itanium (IA64)

 *   Tru64 v4.0E, v4.0F, v4.0G, v5.0, v5.1, v5.1a, and v5.1b

 *   FreeBSD version 4.11, 5.3, 5.4, 6.x and 7.x

3.2  Supported Operating Systems for the Client Agent for Linux

You can install the CA ARCserve Backup Client Agent for
Linux on the following operating systems:

 *   Red Hat 8 and 9 

 *   Red Hat Advanced Server 2.1 

 *   Red Hat Enterprise Linux 2.1 (AS, ES, WS) 

 *   Red Hat Enterprise Linux 3 (AS, ES, WS) (x86, AMD64, and
     Intel EM64T) 

 *   Red Hat Enterprise Linux 3 Update 4 (AS, ES, WS) (IA64) 

 *   Red Hat Enterprise Linux 4 (AS, ES, WS) (x86, AMD64, Intel
     EM64T, and IA64)

 *   Red Hat Enterprise Linux 5 (ES) (Intel EM64T)

 *   SuSE Linux Enterprise Server 7 (x86, AMD64, Intel EM64T,
     and IA64)

 *   SuSE Linux Enterprise Server 8 (x86, AMD64, Intel EM64T) 

 *   SuSE Linux Enterprise Server 9 (x86, AMD64, Intel EM64T,
     and IA64) 

 *   SuSE Linux Enterprise Server 10 (x86, AMD64, Intel EM64T,
     and IA64)

 *   SuSE Linux Enterprise Server 10 SP2 (AMD64, Intel EM64T)

 *   SuSE Standard Server 8 (x86)

 *   SuSE Professional 8, 9, 9.1, 9.2. and 9.3 (x86)

 *   SuSE Linux Desktop 10 (x86, AMD64, and Intel EM64T)

 *   Novell Linux Desktop 9 

 *   Turbolinux Enterprise Server 8 

 *   Turbolinux Workstation 8

 *   Turbolinux 8 for AMD64 

 *   Turbolinux 10 Server 

 *   Turbolinux 10F

 *   Turbolinux 10 Desktop

 *   Miracle Linux 2.1 

 *   Miracle Linux 3.0 (x86, AMD64, and Intel EM64T) 

 *   Red Flag Desktop 3.0 and 3.2 

 *   Red Flag Advanced Server 4.0 and 4.1 

 *   Red Flag Data Center Server 4.0 

 *   Red Flag Data Center Server 4.1 (x86, AMD64, Intel EM64T,
     and IA64) 

 *   Asianux 1.0 

 *   SCO Linux Server 4.0

 *   Debian 3.0, 3.11, 4.0 (x86)

 *   Novell Open Enterprise Server for Linux

Note: To run CA ARCserve Backup on Red Hat Enterprise Linux
4 IA64, you must install the IA-32 Execution Layer from Red
Hat. For more information, see the Red Hat Enterprise Linux
4 release notes.

3.3  Supported Operating Systems for the Client Agent for Mainframe on Linux OS/390

You can install the CA ARCserve Backup Client Agent for
Mainframe Linux OS/390 on the following operating systems:

 *   Red Hat Enterprise Server 3.0 and 4.0 (32-bit and 64-bit)
     including SMP

 *   SuSE Enterprise Server 8 and 9 (32-bit and 64-bit)
     including SMP

3.4  Supported Operating Systems for the Client Agent for NetWare

You can install the CA ARCserve Backup Client Agent for
NetWare on the following operating systems:

 *   NetWare 5.1 SP8 

 *   NetWare 6.0 SP5

 *   NetWare 6.5 SP7, SP8 (requires a Pentium-class processor
     with at least 512 MB RAM)

3.5  Supported Operating Systems for the Client Agent for Mac OS X (Supported on Windows Only)

You can install the CA ARCserve Backup Client Agent for Mac
OS X on the following operating systems:

 *   Apple PowerMac G4/G5--Mac OS X 10.2, 10.3, and 10.4

 *   Apple X Server--Mac OS X 10.2, 10.3, and 10.4 (PowerPC only)

 *   Apple OS X 10.5 (both Intel and PowerPC)

Note: For more information about support for newer versions
of the operating systems in the above list, contact
Technical Support at <a>http://ca.com/support.

3.6  Supported Operating Systems for the Client Agent for OpenVMS (Supported on Windows Only)

You can install the CA ARCserve Backup Client Agent for
OpenVMS on the following operating systems:

 *   VAX 6.2, 7.1, 7.2, and 7.3

 *   AXP 6.2, 7.1, 7.2, and 7.3

3.7  Supported Operating Systems for the Agent for Oracle (UNIX)

You can install the Agent for Oracle on the following UNIX
operating systems:

 *   Solaris SPARC 8, 9, and 10

 *   Solaris 9 and 10 (x86)

 *   IBM AIX 5L, v5.2, v5.3, v6.1 

 *   HP-UX 11.11, and 11.23 PA-RISC

 *   HP-UX Itanium 11.22 and 11.23

 *   Tru64 v5.0, v5.1, v5.1a, v5.1b

3.8  Supported Operating Systems for the Agent for Oracle (Linux)

You can install the Agent for Oracle on the following
operating Linux operating systems:

 *   Red Hat Enterprise Linux 2.1, 3.0, 4.0, 4.5, and 5.0

 *   Red Hat Advanced Server 2.1, 3.0

 *   SuSE Enterprise Server 7, 8, 9, and 10

 *   Red Flag Linux 3.0 and 3.2

 *   Red Flag Linux Data Center Server 4.0, 4.1

3.9  Supported Operating Systems for the Enterprise Option for AS400

You can install the CA ARCserve Backup Enterprise Option
for AS400 on the following operating systems:

 *   AS400 V5 R2 (5.2), V5 R3 (5.3), and V5 R4 (5.4)

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4.0  System Requirements

The following sections provide the minimum system
requirements for each CA ARCserve Backup component.

4.1  System Requirements for the Client Agent for UNIX

To use the Client Agent for UNIX, you must satisfy the
following minimum system requirements on the supported
operating systems:

Solaris SPARC or AMD64

 *   Solaris Ultra SPARC models or higher or AMD64 systems

 *   256 MB RAM

 *   10 MB hard disk space on the client agent installation file
     system 

 *   25 MB hard disk space (temporary) on /var/tmp

Solaris Intel x86

 *   Any Intel x86 system with at least 1 GHz CPU

 *   256 MB RAM

 *   10 MB hard disk space on the client agent installation file
     system

 *   25 MB hard disk space (temporary) on /var/tmp file systems

IBM AIX

 *   RS 6000 models or higher

 *   256 MB RAM

 *   10 MB hard disk space on the client agent backup
     installation file system

 *   25 MB hard disk space (temporary) on /var/tmp file system

HP-UX PA-RISC/Itanium

 *   HP-UX 9000 Workstation or Server

 *   256 MB RAM

 *   10 MB hard disk space on the client agent installation file
     system 

 *   25 MB hard disk space (temporary) on /var/tmp file system

Tru64

 *   HP Compaq Alpha Workstation or Server

 *   256 MB RAM

 *   10 MB hard disk space on the client agent installation file
     system

 *   25 MB hard disk space (temporary) on /var/tmp file system

4.2  System Requirements for the Client Agent for Linux  

To use the Client Agent for Linux, you must satisfy the
following minimum system requirements:

 *   500 Mhz CPU running supported Linux operating system

 *   256 MB RAM

 *   25 MB free disk space

4.3  System Requirements for the Client Agent for Mainframe on Linux OS/390

To use the Client Agent for Linux on OS/390, you must
satisfy the following minimum system requirements:

 *   G2 to G6 9672, zSeries 800, zSeries 900, Multiprise 3000 

 *   256 MB RAM 

 *   25 MB disk space 

4.4  System Requirements for the Client Agent for NetWare

To use the Client Agent for NetWare, you must satisfy the
following minimum system requirements:

 *   Pentium II, 500 MHz CPU running supported Netware operating
     system

 *   256 MB RAM

 *   20 MB disk space

4.5  System Requirements for the Client Agent for Mac OS X (Supported on Windows Only)

To install the Client Agent for Mac OS X, your system must
meet the following minimum hardware requirements:

 *   Minimum 10 MB hard disk space

 *   Minimum 128 MB RAM

4.6  TCPIP Stacks Requirements for the Client Agent for OpenVMS (Supported on Windows Only)

The Client Agent for OpenVMS supports, at minimum, the
following TCPIP stacks:

 *   Compaq UCX 4.2 eco 3 (on Alpha)

 *   Compaq UCX 3.3 eco 13 (on VAX)

 *   Compaq TCPIP v5.0

 *   Process Software Multinet v4.1B (with patches)

 *   Process Software TCPWARE 5.3

4.7  System Requirements for the Agent for Oracle on UNIX Platforms

The following sections provide the minimum system
requirements for the Agent for Oracle on UNIX platforms:

Note: To obtain the latest patches and downloads for the CA
ARCserve Backup Agent for Oracle on UNIX platforms, see the
CA Technical Support website at http://ca.com/support.

Sun Solaris SPARC

On Sun Solaris SPARC, the agent requires the following: 

 *   Sun UltraSPARC models 

 *   256 MB RAM 

 *   25 MB disk space 

SUN Solaris x86

On Sun Solaris x86, the agent requires the following: 

 *   Sun x86 models 

 *   256 MB RAM 

 *   25 MB disk space 

IBM AIX

On IBM AIX, the agent requires the following: 

 *   IBM RISC 6000 models 

 *   256 MB RAM 

 *   25 MB disk space 

HP-UX

On HP-UX, the agent requires the following: 

 *   HP 9000 Server/Workstation 

 *   256 MB RAM 

 *   25 MB disk space 

HP-UX Itanium

On HP-UX Itanium, the agent requires the following: 

 *   HP IA64 models 

 *   256 MB RAM 

 *   25 MB disk space 

HP/Compaq OSF Tru64

On OSF Alpha, the agent requires the following: 

 *   HP/Compaq Alpha models 

 *   256 MB RAM 

 *   25 MB disk space 

Database Support

You can use the agent with the following databases: 

 *   Oracle 9.0.1, 9.0.1.1, 9.2.0

 *   Oracle 10.1.0 (10g) and 10.2 (10g R2)

 *   Oracle 11g is supported on Sun Solaris SPARC, HP-UX
     Itanium, HP UNIX, and AIX platforms

     Note: Oracle 11g is supported on Sun Solaris SPARC, HP-UX
     Itanium, HP UNIX and AIX platforms. You must install the
     6800649 Oracle patch available from the Oracle Metalink
     website for AIX5L Based Systems (64-bit).

4.8  System Requirements for the Agent for Oracle on Linux Platforms

The following sections provide the minimum system
requirements for the Agent for Oracle on Linux platforms: 

 *   500 MHz CPU 

 *   256 MB RAM 

 *   15 MB free disk space 

Linux x86

To use the Client Agent for Oracle on Linux x86 platforms,
you must satisfy the following minimum system requirements: 

 *   X86 an compatible platform machines 

 *   500 MHz CPU 

 *   256 MB RAM 

 *   25 MB free disk space 

Linux AMD64

To use the Client Agent for Oracle on Linux AMD64
platforms, you must satisfy the following minimum system
requirements: 

 *   AMD64 platform machines 

 *   1 GHz CPU 

 *   256 MB RAM 

 *   25 MB free disk space 

Linux Itanium

To use the Client Agent for Oracle on Linux Itanium
platforms, you must satisfy the following minimum system
requirements: 

 *   Itanium platform machines 

 *   1 GHz CPU 

 *   512 MB RAM 

 *   25 MB free disk space

Database Support

You can use the agent with the following databases:

 *   Oracle 9.0.1, 9.0.1.1, and 9.2.0 

 *   Oracle 10.1.0 (10g), 10.2 (10g R2)

 *   RAC 9i and 10g, OCFS on Red Hat 3.0

 *   Oracle 10g (10.1.0.3) 64 bit on Red Hat 3.0 IA64 

 *   Oracle10g (10.1.0.3.0) 64 bit on SuSE Enterprise Server 9.0
     AMD64

 *   Oracle 10g (10.2.0.1.0) on SuSE Enterprise Server 10

 *   Oracle Database 11g on SuSE Enterprise Server 10 SP1,
     RedHat 4 with Update 5, and RedHat 5

4.9  System Requirements for the Enterprise Option for AS400

To use the Client Agent for AS400, you must satisfy the
following minimum system requirements: 

 *   Supported AS400 OS on a RISC System 

 *   2 MB disk space 

 *   Protocol Support: TCP/IP

     Important! Disk space requirements do not take into account
     the space required for the agent log files. These log files
     can take up to 4 MB.

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5.0  Installation Considerations

The following section provides information about
prerequisites, configurations, and issues to consider
before install the CA ARCserve Backup Client Agents.

5.1  Installation Considerations for the Client Agents

The following section provides information about
installation considerations for the CA ARCserve Backup
Client Agents.

 *   If you perform a full node backup on AS400 systems, you
     must select the Traverse across File System (UNIX System
     Only) node option on the Miscellaneous tab of the Backup
     Manager.

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6.0  General Considerations

The following sections provide general information to
consider when using CA ARCserve Backup Client Agents.

6.1  General Considerations for the Agent for Oracle on UNIX Platforms

The following section provides information to consider when
using the Agent for Oracle on UNIX platforms:

 *   Although the Disk to Disk to Tape Option has been added to
     CA ARCserve Backup, child jobs generated by RMAN use the
     full backup staging policy. You cannot currently extend
     incremental or differential staging policies to the child
     jobs generated by RMAN, although this functionality is
     expected to be included in a future release.

6.2  General Considerations for the Agent for Oracle on Linux Platforms

The following section provides information to consider when
using the Agent for Oracle on Linux platforms:

 *   The Restore by Media and Restore by Session options are not
     supported for this release.

 *   Cross-platform backups are only supported using the Agent
     for Oracle.

 *   Because of a requirement imposed by Oracle, you must add
     the following to the Common Agent configuration file,
     agent.cfg, on Red Hat Linux 3.0:

      LD_ASSUME_KERNEL=2.4.19

     Add this environment variable to the section for the Agent
     for Oracle, as in the following example:

      [46]
      # Oracle Agent
      NAME 		OracleAgent
      VERSION 	12.5.0
      HOME	 	/opt/CA/BABoraagt
      #ENV	 	BAB_HOME=/opt/CA/BrightStorARCserve
      ENV	 	CAS_ENV_ORACLE_AGENT_HOME=/opt/CA/BABoraagt
      #ENV	 	CA_ENV_NUM_OF_REST_BUFF=
      ENV	 	DAYS_ORAGENTD_LOGS_RETAINED=1
      ENV	 	DAYS_RMAN_SCRIPTS_RETAINED=1
      ENV	 	LD_ASSUME_KERNEL=2.4.19 
      ENV 		CAS_INITIATED=1
      ENV 		ORACLE_SHUTDOWN_TYPE=immediate
      #ENV 		NLS_LANG=american
      ENV 		NLS_DATE_FORMAT=MM/DD/YYYY/HH24:MI:SS
      ENV		LD_LIBRARY_PATH=/opt/CA/BABcmagt:/usr/lib:/opt/CA/BABoraagt:/opt/CA/BABoraagt/lib:/opt/CA/CAlib:$LD_LIBRARY_PATH
      BROWSER		oraclebr
      AGENT		oragentd

     Additionally, you must set this environment variable before
     starting Oracle. 

 *   Although the Disk to Disk to Tape Option has been added to
     CA ARCserve Backup, child jobs generated by RMAN use the
     full backup staging policy. You cannot currently extend
     incremental or differential staging policies to the child
     jobs generated by RMAN, although this functionality is
     expected to be included in a future release.

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7.0  Known Issues

The following sections provide information about issues
known to exist in this release.

7.1  Known Issues for the Agent for Oracle on UNIX and Linux Platforms

The following issues relating to the Agent for UNIX/Linux
are known to exist in this release: 

 *   This release of CA ARCserve Backup will not support restore
     of OLD Oracle agent sessions using RMAN agent. If you
     performed backup jobs with the CA ARCserve Backup for UNIX
     or Linux Agent for Oracle using a version prior to r11.5
     and then upgraded to r11.5 or later, you cannot restore the
     backup sessions using CA ARCserve Backup.

 *   We recommend that you back up the Oracle RMAN agent using
     Disk to Disk to Tape (Disk Staging). If you chose to back
     up directly to tape, note you will require more storage
     media when doing a multichannel backup. 

 *   This release of CA ARCserve Backup supports one (1)
     password per Oracle encrypted backup.

 *   When different table spaces are backed up using different
     passwords, you must restore them in separate jobs by
     providing the correct passwords. 

 *   This release of CA ARCserve Backup supports
     Oracle-encrypted backup and decryption restore jobs
     submitted from the Manager Console (GUI). 

 *   This release of CA ARCserve Backup will not show the lock
     icon for RMAN-encrypted sessions.

 *   Avoid changing passwords after a full backup is done. When
     password must be changed, do so prior to performing a full
     backup.

 *   Invalid incremental levels in Oracle 10g:

      *   For rotation or GFS-rotation jobs, incremental levels are
          assigned as follows:

           *   full backup = incremental level 0 (RMAN)

           *   incremental backup = incremental level 1 (RMAN)

           *   differential backup = incremental level 1 cumulative (RMAN)

      *   For non-rotation jobs, you must set an incremental value
          between 0 and 1 if you are running Oracle 10g. If you are
          running an earlier version of Oracle, set an incremental
          value between 0 and 4.

 *   You must use an RMAN Catalog to run jobs with the Oracle
     option Include Control File Oracle option enabled from the
     Oracle Restore Manager. If you enabled the control file
     autobackup feature for the target database before using the
     Agent for Oracle, use your own RMAN scripts to restore an
     autobackup of the control file. For more information, see
     the Agent for Oracle Guide.

 *   Compare Media to Disk is not supported on Agent for Oracle
     sessions.

 *   Smart Restore functionality is not supported for the Agent
     for Oracle.

 *   The Restore by Media and Restore by Session options are not
     supported for this release.

 *   Merge operations on file system devices containing Oracle
     backup sessions are not supported for this release.

 *   To encrypt Oracle data during the backup phase or the
     migration phase of a staging backup, you must specify one
     of the following options:

      *   Encrypt data at Backup Server during backup

      *   Encrypt data at Backup Server during migration

          You can specify these options by doing the following:

      1.  Open the Backup Manager and click the Options toolbar
          button.

          The Options dialog opens.

      2.  Click the Backup Media tab.

          The Backup Media options appear.

      3.  From the Encrypt data drop-down list, select the at Backup
          Server during backup option or the Encrypt data at Backup
          Server during migration option and click OK.

 *   CA ARCserve Backup does not support restoring multiple,
     encrypted, Oracle RMAN sessions in a single restore job.
     You must restore encrypted Oracle RMAN backup sessions as
     individual restore jobs.

 *   The Agent can support session passwords if Encrypted data
     at server side is selected from Global Options during
     backup. 

 *   You should reboot the machine whenever you install a new
     Oracle database to avoid problems loading a driver
     (OCI.DLL). 

 *   If you experience problems expanding the Oracle database
     after providing the correct login credentials, collapse the
     machine and then re-expand the tree to refresh the cache. 

7.2  Known Issues for the Client Agent for NetWare

The following issues related to the Client Agent for
NetWare are known to exist in this release:

 *   When running the Client Agent for NetWare on NetWare 4.2,
     the agent requires the clibaux.nlm enhancement module
     provided by Novell (refer to Novell Technical Information
     Document 2955000).

 *   You cannot use the Client Agent for NetWare included in
     this release with the BrightStor ARCserve Backup for
     NetWare r11.1 Manager. The Client Agent for NetWare
     included in this release requires the BrightStor ARCserve
     Backup for Windows r11.5 Manager or the CA ARCserve Backup
     for Windows r12 Manager Console.

 *   When a full NetWare machine is selected for backup, the NDS
     session is not backed up. You must explicitly select the
     NDS session and other volumes to be backed up.

 *   The Client Agent for NetWare handles only one job at a
     time. If a backup job includes the NetWare volume and NDS
     of the same node, it creates two nodes for the job in the
     job package, and, because multiplexing or multistreaming
     jobs create two jobs for the NetWare node and the two jobs
     run simultaneously, the agent rejects the second job.

 *   The NetWare Services branch has been removed from the
     Network tree in the Backup Manager and Restore Manager. To
     back up a NetWare machine from the CA ARCserve Backup host,
     you must install the Client Agent for NetWare on the
     machine.

 *   To add the agent to the Backup Manager, you must provide
     the Hostname and IP address of the agent system. CA
     ARCserve Backup does not support the use of an alias.

 *   To log in to a NetWare agent system, you must provide
     credentials (username) in one of the  following formats:

      .admin.context

      .cn=username.o=context (Canonical Name format) 

     Be aware that context refers to the container where the
     backup user object resides.

7.3  Known Issues for the Client Agent for OpenVMS

The following issues related to the Client Agent for
OpenVMS are known to exist in this release:

 *   The Client Agent for OpenVMS does not support incremental
     and differential backup operations.

 *   The agent does not support Synonyms or Aliases.

 *   The agent does not support backup or restore filters.

 *   Backup jobs cannot be stopped before they finish. To stop a
     backup job, shut down the agent process on the OpenVMS
     computer. The agent job is then stopped at the host.

 *   Restore jobs can be executed without providing the correct
     session password. Users will still be able to restore, but
     the backup sessions are not password protected.

7.4  Known Issues for the Enterprise Option for AS/400

The following issues related to the Enterprise Option for
AS/400 are known to exist in this release:

 *   For large backup jobs, disable the File Estimate option in
     the Backup Manager.

 *   You cannot browse the AS/400 client tree while the Client
     Agent for AS/400 is running a backup job.

 *   If, after ten minutes or more of inactivity, you expand the
     Client Agent for AS/400 tree, a lost connection message can
     be generated in the CA ARCserve Backup  interface. Click OK
     to proceed with browsing.

 *   Whole node backup operations are not supported with the
     Client Agent for AS400.

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8.0  Language Certifications for CA ARCserve Backup

An internationalized product is an English product that
runs correctly on local language versions of the required
operating system and required third-party products and
supports local language data for input and output.
Internationalized products also support the ability to
specify local language conventions for date, time,
currency, and number formats.

A translated product (sometimes referred to as a localized
product) is an internationalized product that includes
local language support for the product's user interface,
online help and other documentation, as well as local
language default settings for date, time, currency, and
number formats. 

CA ARCserve Backup has been internationalized and
translated into the following languages, in addition to the
English release:

 *   Brazilian-Portuguese 

 *   French

 *   German 

 *   Italian 

 *   Japanese

 *   Korean

 *   Simplified Chinese 

 *   Spanish 

 *   Traditional Chinese

If you run this product on a language environment not
included in the list, you may experience problems.

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9.0  Contact CA

Contact Technical Support

For your convenience, CA provides one site where you can
access the information you need for your Home Office, Small
Business, and Enterprise CA products. At http://ca.com/support, you can access the
following:

 *   Online and telephone contact information for technical
     assistance and customer services

 *   Information about user communities and forums

 *   Product and documentation downloads

 *   CA Support policies and guidelines

 *   Other helpful resources appropriate for your product

Provide Feedback

If you have comments or questions about CA product
documentation, you can send a message to techpubs@ca.com.

If you would like to provide feedback about CA product
documentation, complete our short customer survey, which is
also available on the CA support website, found at http://ca.com/support. 



______________________________________________________________________
Copyright © 2009 CA.
All rights reserved.
